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How sportzino Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make deposits via PayPal, Venmo, or Play+, and use our lobby — and how we keep that information secure.

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sportzino How sportzino Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on your account, or if you have a question about how a specific payment record is stored, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through the help form on this site. We aim to acknowledge your request within one business day and resolve it as quickly as the verification steps allow.

Team online

Live Chat

Open the chat widget inside your account dashboard to reach our support team directly. Privacy-related requests are flagged and routed to the right department.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered email so we can verify and locate your record.

Help Form

Use the help form on our contact page to submit a written request about data access, correction, or deletion. We log every submission and follow up by email.

HOW WE PROTECT DATA

Security, Retention, and Your Account Rights

We use encryption in transit and at rest for all account and payment data. Session tokens expire after inactivity and re-authentication is required before sensitive account changes take effect. Data retention periods depend on the type of record: transaction logs are kept as long as required by applicable state regulations, while support chat histories are reviewed periodically and purged when no longer needed. You can request a copy of your data or ask us to delete your account at any time through the contact paths listed above.

Encryption in Transit

All data moving between your device and our servers — including PayPal and Venmo payment references — is encrypted via SSL so it cannot be intercepted in transit.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand lobby traffic. You can adjust cookie preferences in your browser settings at any time.

Account Access Logs

We log every login attempt, including device type, IP address, and timestamp. If we detect an unusual login pattern, your account is flagged and we prompt re-verification.

Data Retention Policy

Transaction records are kept for the period required under applicable state law. Support threads and non-essential session data are reviewed and removed on a rolling schedule.

Privacy Policy Questions We Hear Most

These are the questions we get most often about how sportzino stores data, handles payment records, and responds to account-holder requests. If your question isn't covered here, use live chat or the help form to reach us directly.

We collect your name, email address, date of birth, and state of residence. This information is used for identity verification and to confirm you are in an eligible state.

No. When you use PayPal or Venmo, authentication happens inside those apps. We only receive a transaction reference and amount — never your payment app password or linked bank details.

Yes. Send a data access request via live chat, email, or the help form. We will verify your identity first, then provide a summary of the personal data tied to your account.

Submit a deletion request through the contact paths listed on this page. Some transaction records may be retained as required by state law, but we will confirm what can be removed and act promptly.

We do not sell your data. We share information only with payment processors like PayPal and Play+, identity verification services, and authorities when required by applicable state or federal law.

We use session cookies to keep you logged in and analytics cookies to see how the lobby is used. You can block or clear cookies in your browser settings; some features may work differently if you do.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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